IT Support RI Named to Inc. 5000’s List of Fastest Growing Companies in America! Not only that, but IT Support RI is the fastest growing company in the state of Rhode Island. We’re also the 138th fastest growing IT management company in America!
This feat would not have been possible without the efforts of our entire team to continuously provide our clients with the best IT service in the state!
Are you tired of “Cookie-Cutter IT Companies” that say the same thing?
Don’t you think it’s about time someone finally got IT Support RI–ght?
In Need of a New IT Company?
Contact us today!
Are you a current client looking to submit a ticket?
Owners and Expert IT Consultants
Paul Riendeau & Nick Bernfeld
The IT Support RI Difference
Dedicated IT Consultant
Our team is large enough to handle many issues at once while still providing the personal service that you expect from a local small business. We also assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.
Unlike most IT companies that charge you when a technician goes onsite, we won’t charge you! With our plan, you won’t pay extra when a technician is dispatched to your location.
Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team in another country. We believe in supporting our local economy! That is why we employ and dispatch local technicians.
All Inclusive Support
Our service plans include remote and onsite support at no additional charge. This helps you to budget your IT expenses easily without having to worry about being charged for separate service calls.
We focus on technology so you can focus on your business!
Meet our team! We support businesses all over RI, MA, and CT.
What’s our secret? Big brains with empathetic hearts.
Our team of professionals go above and beyond when it comes to support.
We aren’t like other IT companies.
Getting IT Support RI-ght since 2002!
We’ve been fortunate to work with hundreds of extremely successful clients.
They value their business and get IT Support RI-ght!
When I met Nick, I was in need of IT support and he needed an accountant. I’ve gone through 4 other IT providers and I made all the mistakes. I hired the guy that does it on the side, I had a friend help me out, and other companies that just didn’t have the time for me when I needed them most. My previous guy didn’t treat me as a partner, more like an invoice and I had had enough. When Nick and Paul came to my business, they checked out my setup, made their recommendation and spoke to me in plain English. I was done with the horror shows and I decided to go with IT Support RI.
Now, I don’t worry about IT anymore. They keep up with my needs and have made me more efficient and productive. They set me up with Quad monitors in my office and their attention to detail is great. When my clients come in, they see both sides of my computer. With everything so neat and organized, right down to the wires, my clients are really wowed. Technology means a lot in my business and I know I can rely on them to keep me focused on my work and not worrying about my computers anymore.
We cannot recommend the IT Support RI team highly enough!! I was impressed from the very first moment they responded to our request for a proposal. Nick, Paul and members of their team conducted a thorough on-site audit of our computer network, hardware and software. They quickly familiarized themselves with our needs, software and layout and demonstrated an immediate understanding of the challenges that we were facing. Once we selected IT Support RI to replace our existing vendor, they immediately set up a solid transition plan and handle it all expertly. The transition could not have gone smoother – the changeover was completely seamless with no interruption to our business activities!
Now, we are firmly settled into an excellent working relationship. IT support RI monitors our network and upgrade needs remotely and acts to address those off hours. Every request we have made for support has been handled promptly by a friendly and experienced technician. The company keeps impeccable service records on their end so there’s never been an insistence of having to explain our problem a second time. I have worked with several IT vendors in the past, and truly, the team at IT Support RI outperforms other IT vendors on all counts. You will not regret making the decision to work with Nick, Paul and the team. They care about your business as much as you do!
Wanted to just thank everyone that just saved my computer this past week! I could not believe you guys were able to get me back to normal in time for my closing. This is why I will never go with anyone else! The level of dedication you gave me when I was under the gun was AMAZING! You guys always go above and beyond my expectations. I know I can always count on you for my home or office issues. For over 10 years you guys have been my go-to tech support. Keep up the incredible work and I love everyone’s upbeat attitude. Thanks for keeping me out of trouble!
Why Choose Us?
We have industry leading response times with great customer service at the best value possible.
100% Risk Free Guarantee!
With us, it’s more than just words.
We love sharing our passion for entrepreneurship and technology. As our clients, you will receive these exclusive advantages that will propel you ahead of your competition.
Tech Support Team
Our team of over a dozen technicians, working together to solve your unique needs!
Over 15 years in business, with all our staff background checked and HIPAA certified.
Our staff is located in North Smithfield, RI. We don’t outsource our IT overseas like a lot of our competition.
We can remote into your computer in minutes or onsite well within an hour.
Are your concerned your staff is not being productive? Instead of working they are checking Facebook and watching YouTube videos?
Our productivity software can keep you informed and your staff focused on work-related tasks.
Free Business Book
Receive a free copy of our book written by the two owners. Not sure how to handle the pitfalls of IT in your business?
Our Amazon Best Seller “IT Free Fall” is a must read book for any business owner!
We work with the best to bring you the best!
That’s how we get IT Support RI-ght!
We take pride in keeping our training up to date and relevant for any changes in technology. However, we don’t stop there! We also ensure that our staff is certified in HIPAA protocol and background checked annually to keep security at the top of our list.
IT Support RI
North Smithfield RI 02896
Business Support: 1-401-522-5200
Monday – Friday: 8am to 5pm