Are you tired of “Cookie-Cutter IT Companies” that say the same thing? 

Don’t you think it’s about time someone finally got IT Support RIght?

Looking For IT Support?

Contact us today!

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Call Us Today (401) 522-5200

Email or Chat

  Owners and Expert IT Consultants

Paul Riendeau & Nick Bernfeld

What Makes Us Different?

Our 15 Minute Guarantee

We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!

All Inclusive Support

Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.

Never Outsourced

Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians.

Account Managers

Our team is large enough to handle many issues at once while still providing the personal service that you expect from a local small business. We go one step further and assign a dedicated account manager to your company; someone that knows your IT needs inside and out.

Meet our team! We support businesses all over RI, MA, and CT.

What’s our secret? Big brains with empathetic hearts.

Want to learn more about getting IT Support RI-ght?

IT Free Fall: 

The Business Owner’s Guide To Avoiding Technology Pitfalls

Available for Purchase at: Amazon, Barnes & Noble, Audible, Kindle

$39.95 Limited Time

Request a Free copy below

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Our team of professionals go above and beyond when it comes to support.

We aren’t like other IT companies

Getting IT Support RI-ght since 2002

Client Testimonials

We’ve been fortunate to work with hundreds of extremely successful clients.

They value their business and get IT Support RI-ght!

When I met Nick, I was in need of IT support and he needed an accountant. I’ve gone through 4 other IT providers and I made all the mistakes. I hired the guy that does it on the side, I had a friend help me out, and other companies that just didn’t have the time for me when I needed them most. My previous guy didn’t treat me as a partner, more like an invoice and I had had enough. When Nick and Paul came to my business, they checked out my setup, made their recommendation and spoke to me in plain English. I was done with the horror shows and I decided to go with IT Support RI.

Now, I don’t worry about IT anymore. They keep up with my needs and have made me more efficient and productive. They set me up with Quad monitors in my office and their attention to detail is great. When my clients come in, they see both sides of my computer. With everything so neat and organized, right down to the wires, my clients are really wowed. Technology means a lot in my business and I know I can rely on them to keep me focused on my work and not worrying about my computers anymore.

Jonathan Ucran

Owner, Jonathan Ucran, CPA

We cannot recommend the IT Support RI team highly enough!! I was impressed from the very first moment they responded to our request for a proposal. Nick, Paul and members of their team conducted a thorough on-site audit of our computer network, hardware and software. They quickly familiarized themselves with our needs, software and layout and demonstrated an immediate understanding of the challenges that we were facing. Once we selected IT Support RI to replace our existing vendor, they immediately set up a solid transition plan and handle it all expertly. The transition could not have gone smoother – the changeover was completely seamless with no interruption to our business activities!

Now, we are firmly settled into an excellent working relationship. IT support RI monitors our network and upgrade needs remotely and acts to address those off hours. Every request we have made for support has been handled promptly by a friendly and experienced technician. The company keeps impeccable service records on their end so there’s never been an insistence of having to explain our problem a second time. I have worked with several IT vendors in the past, and truly, the  team at IT Support RI outperforms other IT vendors on all counts. You will not regret making the decision to work with Nick, Paul and the team. They care about your business as much as you do!

Lori Viner

Operations Director, Big Brothers, Big Sisters of the Ocean State

Wanted to just thank everyone that just saved my computer this past week! I could not believe you guys were able to get me back to normal in time for my closing. This is why I will never go with anyone else! The level of dedication you gave me when I was under the gun was AMAZING! You guys always go above and beyond my expectations. I know I can always count on you for my home or office issues. For over 10 years you guys have been my go-to tech support. Keep up the incredible work and I love everyone’s upbeat attitude. Thanks for keeping me out of trouble!

Scott McGee

Partner, The Sterns/McGee Team: RE/MAX Properties

Why Choose Us?

We have a 15 minute response time with great customer service at the best value possible.

100% Risk Free Guarantee!

With us, it’s more than just words.

Our mix of people, procedures, and tools ensure that no other IT consulting firm in Rhode Island can touch our fast response time, high level of consistent customer service, 100% money back guarantee, or our ability to deliver technology solutions that work exactly how you want them to at a price that you expect.

Watch the video to learn more about how we stand out by getting IT Support Ri-ght!

Our Advantages

We love sharing our passion for entrepreneurship and technology. As our clients, you will receive these exclusive advantages that will propel you ahead of your competition.

Tech Support Team

Our team of over a dozen technicians, working together to solve your unique needs!

Over 15 years in business, with all our staff background checked and HIPAA certified.

Locally Operated

Our staff is located in North Smithfield, RI. We don’t outsource our IT overseas like a lot of our competition.

We can remote into your computer in minutes or onsite well within an hour.

Productivity

Are your concerned your staff is not being productive? Instead of working they are checking Facebook and watching YouTube videos?

Our productivity software can keep you informed and your staff focused on work-related tasks.

Free Business Book

Receive a free copy of our book written by the two owners. Not sure how to handle the pitfalls of IT in your business?

Our Amazon Best Seller “IT Free Fall” is a must read book for any business owner!

We work with the best to bring you the best!

That’s how we get IT Support RI-ght!

Our Certifications

We take pride in keeping our training up to date and relevant for any changes in technology. However, we don’t stop there! We also ensure that our staff is certified in HIPAA protocol and background checked annually to keep security at the top of our list.

Awards & Achievements

IT Support RI

IT Support RI Light Up Logo

North Smithfield RI 02896
Business Support: 1-401-522-5200
Fax: 1-401-223-4442

Normal Hours

Monday – Friday: 8am to 5pm

Contact Us!

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