Don’t you think it’s about time someone finally got IT Support RI-ght?
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IT Support RI Named to Inc. 5000’s List of Fastest Growing Companies in America! Not only that, but IT Support RI is the fastest growing company in the state of Rhode Island. We’re also the 138th fastest growing IT management company in America!
This feat would not have been possible without the efforts of our entire team to continuously provide our clients with the best IT service in the state!
Owners and Expert IT Consultants
Paul Riendeau & Nick Bernfeld
The IT Support RI Difference
Dedicated IT Consultant
Our team is large enough to handle many issues at once while still providing the personal service that you expect from a local small business. We also assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.
Unlike most IT companies that charge you when a technician goes onsite, we won’t charge you! With our plan, you won’t pay extra when a technician is dispatched to your location.
Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team in another country. We believe in supporting our local economy! That is why we employ and dispatch local technicians.
All Inclusive Support
Our service plans include remote and onsite support at no additional charge. This helps you to budget your IT expenses easily without having to worry about being charged for separate service calls.
Download IT Support RI’s 2020 Digital Cyber Security Playbook
We focus on technology so you can focus on your business!
Meet our team! We support businesses all over RI, MA, and CT.
What’s our secret? Big brains with empathetic hearts.
We’ve been fortunate to work with hundreds of extremely successful clients.
They value their business and get IT Support RI-ght!
When I met Nick, I was in need of IT support and he needed an accountant. I’ve gone through 4 other IT providers and I made all the mistakes. I hired the guy that does it on the side, I had a friend help me out, and other companies that just didn’t have the time for me when I needed them most. My previous guy didn’t treat me as a partner, more like an invoice and I had had enough. When Nick and Paul came to my business, they checked out my setup, made their recommendation and spoke to me in plain English. I was done with the horror shows and I decided to go with IT Support RI.
Now, I don’t worry about IT anymore. They keep up with my needs and have made me more efficient and productive. They set me up with Quad monitors in my office and their attention to detail is great. When my clients come in, they see both sides of my computer. With everything so neat and organized, right down to the wires, my clients are really wowed. Technology means a lot in my business and I know I can rely on them to keep me focused on my work and not worrying about my computers anymore.
We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.
I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with
Wanted to just thank everyone that saved my computer! I could not believe you guys were able to get me back to normal in time for my closing. This is why I will never go with anyone else! The level of dedication you gave me when I was under the gun was AMAZING! You guys always go above and beyond my expectations. I know I can always count on you for my home or office issues. For over 10 years you guys have been my go-to tech support. Keep up the incredible work and I love everyone’s upbeat attitude. Thanks for keeping me out of trouble!
Why Choose Us?
We have industry leading response times with great customer service at the best value possible!
With us, it’s more than just words.
We love sharing our passion for entrepreneurship and technology. As our clients, you will receive these exclusive advantages that will propel you ahead of your competition.
Our team of 20 technicians works together to solve your unique needs!
We’ve been in business for 17 years, and our entire staff is background checked and HIPAA certified.
Our entire staff and headquarters is located in North Smithfield, RI.
We can remote into your computer in minutes or be onsite as soon as possible.
Are your concerned your staff is not being productive during work hours?
Our productivity software can keep your staff focused on work-related tasks.
We work with the best to bring you the best!
That’s how we get IT Support RI-ght!
We take pride in keeping our training up to date and relevant for any changes in technology. However, we don’t stop there! We also ensure that our staff is certified in HIPAA protocol and background checked annually to keep security at the top of our list.
Locally Owned and Operated from North Smithfield, Rhode Island
Business Support: 401-522-5200
Business Hours: Monday – Friday: 8am to 5pm