IT Support RI for Manufacturers
Working with Manufacturers across RI, MA, and CT
Are you frustrated by the IT guy who doesn’t call you back?
Does your IT technician focus on providing quality support with a personal touch?
We have a passion for technology, which reflects in our work and service!
Why Do Manufacturers Choose Us?
Familiar with Your Industry's Hardware/Software
Best In Class Response Times
During our normal business hours, you will receive a prompt response to your inquiry. If your request is made outside our normal business hours, you will receive a reply at the start of the next business day.
Local Team, Never Outsourced
All Inclusive Support
Schedule an Assessment!
As time went on, I began to use IT Support RI for more and more IT projects like creating backup solutions for my machinery, new workstations and servers, and recently, a long range wireless link between two of my buildings. They are familiar with my Amada setup and working with our Mietrak systems. I would recommend IT Support RI to any business in need of quality and personal IT support.
New Server Installs
See what other Manufacturers in Southern New England are saying about us…
Over the years, my business has grown and IT Support RI has helped me each step of the way. I now use them for new computers, network maintenance and any tech related issue. Because they are local, I get rapid responses to my questions and immediate service when I call or email. They have worked on my issues late at night so I could work uninterrupted during the day and came in early when I was in dire need. They go above and beyond any other tech company I have ever worked with.
Since IT Support RI has taken over as our IT Department, we have gone from needing someone here all week to now only one day a week. Even if a project or emergency comes up unexpected, we can quickly call a tech onsite (or handle remotely) to deal with our issues. They continue to steer our tech needs in the right direction and guide us towards the best solutions available. I highly recommend IT Support RI services and IT help.
As our business grew, we used IT Support RI to keep up with the latest technology to keep my employees working fast and efficiently. We invested in Solid State Drives and laptops with high end graphics so our engineers could work faster and create the best work possible. We love to use technology to improve our business and in turn, the quality of our products. Since our initial meeting with the team, our business has doubled in size and we had to upgrade to a new location. IT Support RI has been with us along the way as we transitioned and transformed into the business we are today.
Rhode Island’s One Stop Shop For All Your Technology Needs
Disaster Recovery Planning
EMR & Vendor Support
Flat Fee I.T. Service
Is Your Computer Support Guy Giving You the “Runaround”?
Is your technician not returning your calls fast enough? Is he constantly missing deadlines? Is he not fixing things right the first time?
Does he never follow up on your requests?
We think it’s about time someone finally got it right. That’s why we decided to start IT Free Fall and commit ourselves to helping business owners. If you want your IT problems handled quickly and correctly the first time, this book is for you!
Why Choose Us?
4 Big Reasons Why Businesses In Rhode Island Outsource Their Computer IT Support To Us
15 Minute Guarantee
We will have a qualified technician assigned to your IT problem within 15 minutes or less, GUARANTEED. This is very important for other manufacturers we provide support to. You can submit an issue to us via chat, email, or just give us a call!
IT Support RI is one of Rhode Island’s most respected IT and consultation companies, and we pride ourselves on not just being experts in our field, but also on the dedication we show to our clients and the rapid time frame in which we respond to and resolve their IT issues. Our team loves all things IT, and everyone within our business has a passion for technology, which reflects in our work and service.
IT Support RI currently services a variety of manufacturers. We offer managed IT maintenance, anti-virus protection, data backup plans (including local and cloud backups), new hardware including desktops, laptops and networking equipment, and flat-rate service plans to all of our clients. Standing behind all of our work and, in the rare event that a client is unhappy, we work with them to come to a solution that works for both parties.
As a company, we try to enrich the lives of not only our clients and employees, but also our community. This is why we participate in worthy causes, such as Connecting for Children and Families’ “Make Tracks for Kids”, a 5K race to raise money for Woonsocket families as well as donations to local charities like “Big Brothers Big Sisters of Rhode Island”.