We focus on technology so you can focus on your business!
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Dedicated IT Consultant
We’re big enough to solve multiple issues at once, yet small enough to offer the personal service you expect. You’ll also get a dedicated IT consultant who knows your business inside and out.
Onsites Included
Unlike most IT companies, we don’t charge for routine onsite visits. Our plan includes general maintenance at no extra cost.
Never Outsourced
We don’t outsource support. Our local technicians handle your needs directly—supporting both your business and our local economy.
IT Support RI Recognized as a Rapidly Growing Company in RI!
We have been on numerous lists from multiple industry leaders for our rapid growth. This includes The Channel Futures, MSP500, the CRN, and the Providence Business News!
This feat would not have been possible without the efforts of our entire team to continuously provide our clients with the best IT service in the state!
Meet Our Team!
We support businesses all over RI, MA, and CT.
What’s our secret? Big brains with empathetic hearts.
We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.
Paul Riendeau
CEO
Nick Bernfeld
CEO
Leo Cote
COO
Joe Choiniere
Service Manager
Jason Patterson
Project Manager
JT
Cybersecurity Officer
Connor Gilmore
Project Enginner
Tucker Holmes
On-Site Technician
David Aust
On-Site Technician
Raymond O'Brien
On-Site Technician
Ethan Holmes
Marketing Specialist
Thomas Frye
Sales Engineer
Thomas O'Rourke
Sales Lead
Zak Golombek
Supply Chain Lead
Paul Leclerc
Customer Satisfaction Lead
Why Choose Us
We have industry leading response times with great customer service at the best value possible!
With us, it’s more than just words.
Our mix of people, procedures, and tools ensure that no other IT consulting firm in Rhode Island can compare.
We offer fast response times, a high level of consistent customer service, an the ability to deliver technology solutions that work exactly how you want them to, at a price that you’d expect.
Watch the video to learn more about how we utilize our help desk team to get IT Support RI-ght!
Our Advantages
We’re passionate about entrepreneurship and technology—and our clients gain exclusive advantages that put them ahead of the competition.
Support Team
Our East Coast team collaborates to solve your unique needs!
With 20+ years in business, our fully background-checked team is regularly HIPAA certified.
Locally Operated
Our North Smithfield, RI headquarters is still owned by the original two founders.
With 20+ years in business, our fully background-checked team is regularly HIPAA certified.
Productivity
Are your concerned your staff is not being productive during working hours?
Our productivity software can keep your staff focused on work-related tasks. Colaboration and connectivity is key in today’s world.
Our Book
Do you know how to handle the pitfalls of technology in your business?
Our Amazon Best Seller IT Free Fall is a must-read for business owners—an essential guide for anyone exploring IT
The IT Services you Need
Google Star Rating
Providing quality service and support to small and mid-sized businesses across southern New England since 2002.
Award Winner
Awards include Fast Growing Private Company in RI, Next Gen 250, Top 250 MSP in USA, and more!
Years in Business
Locally owned and operated by the original founders. Same long-term managers since the beginning
Team Members
Our team is composed of talented individuals from all along the East Coast. Available and responsive!
Brand Partners
We work with the best to bring you the best! That’s how we get IT Support RI-ght!
Customer Feedback
We’ve been fortunate to work with hundreds of extremely successful clients. They value their business and get IT Support RI-ght!
Wanted to just thank everyone that saved my computer! I could not believe you guys were able to get me back to normal in time for my closing. This is why I will never go with anyone else! The level of dedication you gave me when I was under the gun was AMAZING! You guys always go above and beyond my expectations. I know I can always count on you for my home or office issues. For over 10 years you guys have been my go-to tech support. Keep up the incredible work and I love everyone’s upbeat attitude. Thanks for keeping me out of trouble!
Scott McGee
Partner, The Sterns/McGee Team: RE/MAX Properties
We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.
I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with
Katje Afonseca
Katje Afonseca, Big Brothers Big Sisters of Rhode Island
Live satisfaction score from the past 90 days
IT Support Awards & Achievements
We’ve won numerous awards because we focus on providing quality IT support with a personal touch.
The America’s Fastest Growing Companies – 2025
MSP 500 – 2025
The America’s Fastest Growing Companies – 2025
The America’s Fastest Growing Companies – 2025
The America’s Fastest Growing Companies – 2025
Our Certifications
We stay up to date in our certifications for our software, compliance, and security clearance across the board.
Connectwise
Certified
Automate
Certified
Hipaa
Compliance
HireImage
Background
Federal Bureau
Investigation
US Department of
Homeland Security
Rhode Island Joint
Cyber Task Force
