Remote Server Monitoring

Jonathan Ucran

Owner, Jonathan Ucran, CPA

When I met Nick, I was in need of IT support and he needed an accountant. I had gone through 4 other IT providers and I made all the mistakes. I hired the guy that does it on the side, I had a friend help me out, and other companies that just didn’t have the time for me when I needed them most. My previous guy didn’t treat me as a partner, more like an invoice and I had had enough. When Nick and Paul came to my business, they checked out my setup, made their recommendation and spoke to me in plain English. I was done with the horror shows. I decided to go with IT Support RI.

Now, I don’t worry about IT anymore. They keep up with my needs and have made me more efficient and productive. They set me up with Quad monitors in my office and their attention to detail is great. When my clients come in, they see both sides of my computer. With everything so neat and organized, right down to the wires, my clients are really wowed. Technology means a lot in my business and I know I can rely on them to keep me focused on my work and not worrying about my computers anymore.

Elizabeth Dulude

Office Administrator, Wright’s Dairy Farm

When I first called IT Support RI, I was in dire need of help. I use wireless tracking to keep tabs on my livestock here at the farm. I had a surge and when my network went down, everything stopped. Paul came to my rescue and setup a new wireless network with a better range that reaches from my office to the barn. He also put in battery backups on all my PCs and network equipment in case this happened again.

Since then, I have had my systems upgraded and expanded my farm. Paul’s team has been with me each step of the way. If there is anything “techy” that I need, I know who to call. They are so fast to fix my computers and extremely helpful with any questions I have. I have never had a service provider care so much about the health of my business. With all the new security threats out there, I know my network is in good hands.

Jacqueline Boisvert

Owner and O.D, Rhode Eyeland

A good friend of mine referred to IT Support RI. She has used them for years and when I mentioned I was having network issues, she recommended I get in touch with them. My network was a mess and my business was suffering greatly. I worked with a previous tech company that did not treat me with respect or seem to care about my issues. After contacting IT Support RI they quickly setup an appointment to check out my network. Nick, PJ and Leo came out to my office and proceeded to address my issues as they arose.

My previous tech guy did not set me up right and it took a lot to get me back on the right track. IT Support RI worked with my software company and did everything they could to repair everything as thoroughly and quickly as possible. Now, my business is able to run and anytime I have an issue, they are quick to respond and begin working. I know there are other tech companies out there but when it comes to quality and speed, IT Support RI has proven they are the best choice around.