ERP Implementation Support
Worcester, MA

Our expertise in ERP will drive your business toward success

Get Professional ERP Implementation Support With IT Support RI

Proudly serving you since 2002

IT Support RI is your trusted, local provider of Enterprise Resource Planning (ERP) support and consulting services in the Worcester, MA area. When you partner with us, you will get professional ERP implementation assistance with rolling out and receiving updates for your ERP software.

Contact us today to speak to an ERP implementation consultant.

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ERP software keeps your business organized

Enterprise resource planning software plays a key role in keeping your business operations organized (accounting, procurement, project management, risk management and compliance, and supply chain operations). Without ERP software, each department would have to go back to managing its own applications and data in an unorganized fashion.

However, ERP software, just like any other software, requires more than just purchasing a license and hitting the “go” button. 

In order to use it effectively, you must set it up properly so that those who need the data can easily get it. With the right model and configurations, ERP software can help you make the most of your data. We have the experience you need to establish your ERP software with ease and efficiency.

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Why you need an expert for ERP implementation support

Many companies have seen damages and a loss in stock value from failed ERP implementations. Most companies try to set up the system themselves and run into issues with extended timelines, increased budgets, unforeseen problems and wrong expectations for system performance. Some companies also try to use the ERP system as a solution for everything, including payment processing. This is why partnering with a professional like us can help set you up for success. 

Benefits of partnering with IT Support RI

You may already have a team of project managers and engineers, but do you have ERP implementation experts on your payroll? The answer is probably no. Here are some benefits you can expect by partnering with us: 

  • Proper timeline and planning – You won’t get caught off guard by your project taking longer than expected. We will set expectations and stick to a verified plan so things roll out on schedule. 
  • Staying within budget – Since we know how to plan the implementation, we can keep your budget safe from overruns. 
  • Vase experience – When problems arise, we know how to fix them. This is one of the benefits that experience brings to the table. 
  • Ongoing support – We don’t just stop at design and rollout. We also help you move forward with any updates or changes you may need. 

We have seen some of the complications that implementing a new ERP system can bring. Don’t go through the unnecessary hassle of working out the kinks on your own – it only gets more expensive later. Partner with a professional to get it done right. 

    We are here to help

    Our team can assist with setting up and rolling out ERP software, as well as maintaining updates. We know how to analyze your business and ensure proper data flow to make the most of your software. 

    We are your trusted, local provider of ERP implementation support in the Worcester, MA area. When you partner with us, you will get expert ERP knowledge to drive your business toward success.

    Contact us today for ERP services you can depend on.

    Security Oriented

    Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.

    Dedicated Professionals

    All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.

    Rapid Response

    Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.

    We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.

    I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with.

    Katje Afonseca

    Executive Director, Big Brothers Big Sisters of the Ocean State

    I met Nick and the IT Support RI team in 2011. I was in need of some IT organization and it was not something I could easily do alone. Nick and his techs came to my office and documented all the system specifications for each PC. They also numbered each computer and created a network map to correspond to my building layout and where every machine is located.

    As time went on, I began to use IT Support RI for more and more IT projects like creating backup solutions for my machinery, new workstations and servers, and recently, a long range wireless link between two of my buildings. They are familiar with my Amada setup and working with our Mietrak systems. I would recommend IT Support RI to any business in need of quality and personal IT support.

    Peter Stone

    Vice President, Precision Engineering Inc.

    About Our Team

    IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.