Defense Federal Acquisition Regulation Supplement

DFARS provides regulations that officials and contractors doing business with Department of Defense (DoD) must follow.

Compliance and Regulations

DFARS is a supplement to the Federal Acquisition Regulation (FAR). Failure to be compliant with DFARS and the DoD, will result in criminal, civil, administrative, and contractual actions. Compliance requires using NIST 800-171 standards by applying 15 basic cyber security requirements to protect their information and reporting any and all cyber security incidents to the DoD.

NIST SP 800-171

NIST SP 800-171 is a Special Publication, focusing on Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations. This list of security controls must be satisfied, and includes things like access control, incident response, awareness training, and auditing. Government contractors house a lot of Controlled Unclassified Information (CUI) without realizing it.

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Security Oriented

Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.

Dedicated Professionals

All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.

Rapid Response

Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.

I want to take this opportunity to thank IT Support RI for allowing Leo and JT to work with me on the NIST/CMMC project. They have done yeoman’s work and have been an invaluable asset to this project… not even mentioning the burden they have taken off of my shoulders. Yesterday’s 8-hour NIST Assessment audit was a good example of their professionalism, expertise, tireless efforts, and focus on “what’s best for the customer”.  The auditor has mentioned to me, on a few occasions, how impressed he is with “my team” (which includes Leo and JT), how knowledgeable my team is regarding the new cybersecurity protocols and government flow down requirements, and how far ahead we are of our competition.

 I hope the work done on this project provides an opportunity for IT Support RI to grow its own customer base, as they are becoming true experts in this growing cybersecurity space.

Liora K Stone

President, Precision Engineering Inc.

Since IT Support RI has taken over as our IT Department, we have gone from needing someone here all week to now only one day a week. Even if a project or emergency comes up unexpectedly, we can quickly call a tech onsite (or handle remotely) to deal with our issues. They continue to steer our tech needs in the right direction and guide us towards the best solutions available. I highly recommend IT Support RI services and IT help.

Marc Caron

V.P. of Manufacturing, W.R. Cobb Company

About Our Team

IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.

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