IT Support RI for Non-Profits Organizations

Working with Non-Profits across RI, MA, and CT

Are you frustrated by the IT guy who doesn’t call you back?

Does your IT technician focus on providing quality support with a personal touch?

We have a passion for technology, which reflects in our work and service!

Why Do Non-Profits Choose Us?

Familiar with Your Industry's Hardware/Software
We service many non-profits that use the same hardware and software you use! We are familiar with Sage, QuickBooks, Microsoft Office, Adobe and much more. We also attend events and galas specific to your industry to keep up to date on what makes YOUR business run!
Rapid Response - 15 Minutes or Less
We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!
Local Team, Never Outsourced
Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.
All Inclusive Support
Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.

Schedule an Assessment!

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We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.

I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with

Katje Afonseca

Katje Afonseca, Big Brothers Big Sisters of Rhode Island

Cloud Backup

Online cloud backups keep your precious data safe, by sending it to our off-site servers. We can back up everything from disks to entire servers, and recover anything you need, including files, folders, applications, or even an entire system, quickly and easily. Using a local and offsite backup method is key to it’s success.

New Server Installs

Your server is the heart of your network, and it needs love and care. We can install new servers, and migrate from an old server to a new one, without affecting your day-to-day running. We even offer after-hours installation and migration.

Cloud Antivirus

Cloud-based antivirus protection offers convenience thanks to centralized management, simpler deployments, and less reliance on your hard-working team. Our solutions let you browse and work online without having to worry about the dangers that await the unwary.

Ready To Get Your IT Under Control?

Get A Quote!

See what other Non-Profit Organizations in Southern New England are saying about us…

I called IT Support RI for a free onsite evaluation. They came in and were very professional. They checked our server, the network and all the computers we had. They gave us a quote for maintenance and their recommended upgrades to our office. We are a non-profit organization so the budget is always a high priority. We opted to go for a cheaper provider. After working with the alternative provider for about a year, we were fed up. We did not feel the technician we hired was qualified enough to manage our IT.

We reached out to IT Support RI again. They came back out and re-evaluated our network. They let us know what needed to be corrected and prioritized those needs based on urgency. Since then, we have relied on IT Support RI to take care of our technology while we focus on our operation. We have learned that when it comes to service and support, you get what you pay for and going cheaper is not the best option. The entire team is a tremendous help and they give me the peace of mind the minute a computer isn’t working. If something happens, they’re just a phone call and a quick drive away.

Terry Curtin

Executive Director, Connecting with Children and Families

From the beginning when I met Paul at the first meeting, I knew IT Support RI was what we wanted and that everything was going to be very organized. I like everything from creating the ticket and then having the response from a technician. The most important thing is that the team is ready to fix any problems and I don’t have any complaints!

Donna DiTraglia

Office Manager , St. Mary's Church

Rhode Island’s One Stop Shop For All Your Technology Needs

Desktop Support

R

HIPAA Certified

Disaster Recovery Planning

Remote Access

Server Support

Network Security

EMR & Vendor Support

Flat Fee I.T. Service

Not ready just yet? Get our free book!

 

IT Free Fall: 

The Business Owner’s Guide To Avoiding Technology Pitfalls

Available for Purchase at: AmazonBarnes & NobleAudibleKindle

$39.95 Limited Time – Request a Free copy below

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Is Your Computer Support Guy Giving You the “Runaround”?

Is your technician not returning your calls fast enough? Is he constantly missing deadlines? Is he not fixing things right the first time?

Does he never follow up on your requests?

We think it’s about time someone finally got it right. That’s why we decided to start IT Free Fall and commit ourselves to helping business owners. If you want your IT problems handled quickly and correctly the first time, this book is for you!

Why Choose Us?

4 Big Reasons Why Businesses In Rhode Island Outsource Their Computer IT Support To Us

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15 Minute Guarantee

We will have a qualified technician assigned to your IT problem within 15 minutes or less, GUARANTEED. This is very important for other non-profits  we provide support to. You can submit an issue to us via chat, email, or just give us a call!

Professional Team

Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their clients.

Locally Operated

Our staff is located in North Smithfield, RI. We don’t outsource our IT overseas like a lot of our competition. We can remote into your computer in minutes or onsite well within an hour.

Productivity

Are your concerned your staff is not being productive? Instead of working they are checking Facebook and watching YouTube videos? Our productivity software can keep you informed and your staff focused on work-related tasks.

About Us

IT Support RI is one of Rhode Island’s most respected IT and consultation companies, and we pride ourselves on not just being experts in our field, but also on the dedication we show to our clients and the rapid time frame in which we respond to and resolve their IT issues. Our team loves all things IT, and everyone within our business has a passion for technology, which reflects in our work and service.

IT Support RI currently services non-profit organizations. We offer managed IT maintenance, anti-virus protection, data backup plans (including local and cloud backups), new hardware including desktops, laptops and networking equipment, and flat-rate service plans to all of our clients. Standing behind all of our work and, in the rare event that a client is unhappy, we work with them to come to a solution that works for both parties.

As a company, we try to enrich the lives of not only our clients and employees, but also our community. This is why we participate in worthy causes, such as Connecting for Children and Families’ “Make Tracks for Kids”, a 5K race to raise money for Woonsocket families as well as donations to local charities like “Big Brothers Big Sisters of Rhode Island”.

IT Support Team