401-522-5200

Contact Us for Support

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IT Support RI Icon

Located in the bottom right hand corner of your screen (near your clock) you’ll find the IT Support RI computer icon. Click our icon to create a new service ticket. Fill out the form and submit.

We will assign your ticket to the next available qualified technician.

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Do you need to open a ticket? Now you can text us at 401-324-1128 to open a ticket.

Client Portal

Access our client portal to update payment information, create new service tickets, and/or monitor the status of existing tickets. Our portal is accessible 24/7/365 to ensure you can smoothly update any information we may need to continue to provide service to your business.

If you need help accessing the Client Portal, please call your account manager at 401-522-5200.

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Chat

Have a quick question or want to just reach out to us? You can just use our chat feature! Just click the button below to start a chat with a technician. 

Phone Support

Business Support Number:  401-522-5200

Available 24-7: A local, live receptionist will answer. Issues will be addressed based on priority and urgency. We offer service from after-hours agents for critical issues (ie: Server down, business halted, etc…) and other emergency support.

Normal Business Hours – 8am – 5pm (Monday – Friday)

After Hours –  Outside Normal Business Hours and Holidays (charges will apply)

Support Staff