Contact Us for Support
Located in the bottom right hand corner of your screen (near your clock) you’ll find the IT Support RI computer icon. Click our icon to create a new service ticket. Fill out the form and submit.
We will assign your ticket to the next available qualified technician.
If you need help accessing the Client Portal, please call your account manager at 401-522-5200.
Have a quick question or want to just reach out to us? You can just use our chat feature! Just click the button below to start a chat with a technician.
Available 24-7: A local, live receptionist will answer. Issues will be addressed based on priority and urgency. We offer service from after-hours agents for critical issues (ie: Server down, business halted, etc…) and other emergency support.
Normal Business Hours – 8am – 5pm (Monday – Friday)
After Hours – Outside Normal Business Hours and Holidays (charges will apply)