IT Support for Professional Services
Worcester, MA

Get it right the first time by partnering with us.

Proudly serving Worcester since 2002

IT Support RI is your trusted local IT support and IT services company for professional services firms in the Worcester, MA area. We have deep expertise in all the mission critical IT technology that successful professional services companies depend on. Contact us today to learn more.

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What is IT support for professional services?

We provide IT services to help your business accomplish its mission. We help all types of professional services firms achieve success with their IT department. Whether you already have a strong team, are just looking to expand or need a full support staff, we offer flexible solutions to meet your needs. Our services will enable you to focus on your business while we handle the technology.

Different industries face different challenges. Professional services firms have special needs, such as data integrity and protection, access to data from anywhere, compliance with various regulations, integrations, secure communications and whole host of other technology matters to serve and protect its clients and its business.

Whatever your needs are, our experts can address your problems and make sure you can serve your clients effectively.

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Start focusing on your business, not your IT problems.

The MSP’s role 

A managed service provider (MSP), like us, can re-design your current technology department or help you start from scratch. With an MSP, you pay only for what you need. In other words, you don’t pay for a full staff if you don’t need one. Plus, if you only need temporary resources to fill in the gaps, we provide that too.

Our team has knowledge that spans many different industries. We know how to identify gaps and how to address those issues to help you move forward.

How IT Support RI can help

Our IT support for professional services is aimed at identifying your needs and creating solutions that match your mission. Here are some key technology areas that we can assist with implementation and management:

  • Streamlining and simplifying your electronic documentation and correspondence
  • Ensuring privacy, security and compliance on all levels
  • Managing risk with maintenance and software licensing
  • Regulatory compliance
  • Upgrading legacy systems and manual processes in your firm
  • Strengthening your cybersecurity posture
  • Protecting personally identifiable information (PII)
  • Providing immediate support for critical platforms (trading, wires, etc.)
  • Enabling transparent reporting and automation for the fiscal and tax year
  • Marketing automation that brings a quick return on investment (ROI)
  • Secure communications internally and externally – say goodbye to spam and phishing
  • CRM systems to improve the marketing efforts of your teams
  • Integrations – IT lifelines for all your messaging, advertising and sales campaigns

Rely on us for your IT support needs 

Technology powers businesses, but it must be used the right way to make the most of your money. You may not need the most expensive computers or the latest software, but rather, you may just need to re-think the way you are using what you already have. Our team of experts can provide you with solutions to meet your business needs.

IT Support RI is your trusted, local provider of IT assistance for Professional Services firms in the Worcester, MA area. When you partner with us, you will get IT support to strengthen your environment and serve your clients efficiently and securely. Contact us today to see how we can create a plan to help your company grow.

Security Oriented

Our company is security oriented with all technicians required to pass annual background checks and maintain certifications. Every backup we set up is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.

Dedicated Professionals

All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.

Rapid Response

Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.

We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.

I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with.

Katje Afonseca

Executive Director, Big Brothers Big Sisters of the Ocean State

I met Nick and the IT Support RI team in 2011. I was in need of some IT organization and it was not something I could easily do alone. Nick and his techs came to my office and documented all the system specifications for each PC. They also numbered each computer and created a network map to correspond to my building layout and where every machine is located.

As time went on, I began to use IT Support RI for more and more IT projects like creating backup solutions for my machinery, new workstations and servers, and recently, a long range wireless link between two of my buildings. They are familiar with my Amada setup and working with our Mietrak systems. I would recommend IT Support RI to any business in need of quality and personal IT support.

Peter Stone

Vice President, Precision Engineering Inc.

About Our Team

IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.