Keep Your IT in Good Shape with our vCIO Services
Proudly serving you since 2002
IT Support RI is your trusted local provider of vCIO (virtual chief information officer) services to companies in the Worcester, MA area. Our expert virtual CIO consultants offer your company valuable insights to help you plan and strategize your IT environment. We have years of experience in the role of virtual CIO for SMBs and enterprises alike. Contact us today to learn more about our vCIO services!
Why leverage vCIO services from IT Support RI
In today’s age of digital transformation, servers, technology and even jobs are increasingly remote, located elsewhere. This “virtualization” of job roles is a cost-efficient way for small- and medium-size businesses (SMBs) to enjoy the expertise and experience of executive roles such as chief information officer (CIO).
The CIO role is critical if your business is looking to stay competitive in this era of rapidly advancing technology. Such a role, however, comes with a relatively high price tag. With a US average annual salary of nearly $158,000, it’s a price your business might not be able to afford. When you instead trust your IT environment to a IT Support RI virtual CIO (vCIO), you’ll get the deep expertise and experience needed for planning, implementing and managing your technology without the full-time salary and benefits costs burden on your bottom line.
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Benefits of vCIO services
With the massive adoption of the cloud and cloud-based workloads, our vCIO services are ideal for that flexible infrastructure where most SMBs already operate. Our virtual CIOs work remotely to perform the same core functions as in-house ones. They plan IT budgets and revise internal processes to align with your digital transformation initiatives.
If you’re like virtually every SMB, you want to improve and modernize your IT strategy in order to achieve your business objectives more efficiently. But, like most, you might never realize a return on investment from hiring a full-time CIO. The best option is to have vCIO services take care of all your technology-management needs.
Our vCIOs dedicate their full attention to refining and implementing the IT strategies of our client companies. They run compliance assessments, explore and monitor cloud migrations, decide which new technologies to deploy and plan tech road maps and budgets.
Our vCIO services also include reviewing and implementing robust disaster recovery and business continuity plans to help prevent and mitigate the effects of unplanned outages, disasters, cybersecurity attacks and employee negligence. They conduct detailed analyses of your IT environment to identify weaknesses, vulnerabilities and threats, and take proactive action to secure your overall IT architecture.
By taking advantage of our vCIO services, your business has access to an expert IT consultant with years of experience working with similar size businesses in the industry. Once they understand and align with internal business processes, goals and objectives, our vCIO becomes a valued member of your executive management team and can be consulted virtually to make recommendations for best business practices.
What do our virtual CIOs do?
The many services our vCIO can perform for your company include:
- Gain a deep understanding of your business’s core-processes and inner-workings
- Ensure that your IT is in alignment with your business vision and goals
- Help you align your resources efficiently in order to accomplish priorities and achieve your goals for growth
- Avoid unnecessary IT expenses by managing your IT budget and implementing cost control strategies
- Saving your business money by centralizing and consolidating resources and allocating budget to ensure maximum productivity
- Provide real-time advice and insights regarding your IT environment
- Replace any outdated programs and software, and identify opportunities to expand your market, overcome challenges and competition, and drive profit, stability and growth
- Monitor and resolve any inefficiencies in your IT infrastructure and provide robust solutions for cyber security and data protection
- Ensure your company is secure from data breach, ransomware, and other cybercrime activities and maintaining a data back-up and recovery plan
- Respond to cyberattacks using advanced firewalls and security solutions
- Proactive monitoring and securing of your network and overall IT infrastructure from ongoing online threats, including spams and viruses
- Develop IT strategy blueprint designed to drive growth and revenue without incurring unnecessary costs
- Evaluate the impact of changes in your business and assess any technology gaps
- Provide your executive team with performance metrics and detailed monthly reporting
- Recommends solutions to IT issues and challenges based on research findings and observations
Let’s get started today!
Our virtual CIO services will enable your business to avoid the hiring, onboarding, salary, benefits and bonuses costs of a full-time CIO and IT staff. By using our vCIO services, you’ll pay only a fraction of the cost of hiring one as you get the experience of an entire team of technology experts. With IT Support RI’s expert vCIO services taking care of your IT, you can focus on running and expanding your business.
Contact us today to learn more!
Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.
All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.
Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.
We realized the tech we had for many years was no longer enough to support the computers and network at all my locations. I was very happy with him but he was one man trying to do it all. When I had multiple locations having tech issues at the same time, he couldn’t be in two places at once. He also was not properly trained in IT. He was someone that worked in my business and knew enough to get us by when there was an issue. After a few Google searches, I found IT Support RI. I called and scheduled an onsite evaluation. They met with me and checked out all my stores. I was so impressed with the professionalism and considerate attitude of Paul, Nick and the team, that I decided to take them on. They worked with my tech guy to transition into their maintenance plan.
When it came time to clean, update, reprogram and reconfigure the registers, networks and servers at all my stores, a team of six techs, including Nick and Paul were on call and ready to work. They worked with us to do it after our stores closed to avoid any business downtime. As we transitioned to a new Point of Sales software, they worked with our new software vendor. For the past year, any speed bump I have run into with technology, I have had IT Support RI there to take control and get me out of a jam. I have never met such a team of eager and enthusiastic individuals. I know how to run my business and they know how to run my technology. I personally recommend that any business looking to get their IT under control to contact IT Support RI.
IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch. What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.