Wireless Network Support | Worcester, MA

Proudly serving Worcester since 2002 


IT Support RI is your local, trusted provider of wireless networking support and consulting services in the Worcester, MA area.

Our Wi-Fi network support services will ensure your organization has scalable wireless network with strong, reliable and secure connectivity. Contact us today!



Why IT Support RI?

Dedicated IT Consultant

We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.

Onsites Included

Onsite service calls are included with our service plan. With us, you won’t pay extra when a technician is dispatched to your location for a service call.

Never Outsourced

We support our economy and only employ and dispatch local technicians.

All Inclusive Support

Our service plans include remote and onsite support during business hours. This helps you to budget your IT expenses easily.

Looking for more info?

Call us at 401-566-4242

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Future-Proof Your Wireless Network

 Innovations in wireless technology have been moving at warp speed in the last few decades, having a major impact on how business and work gets done.   Wireless connectivity has enabled great flexibility and efficiency for working throughout aorganization’s physical premises.   

The usage of employer and employee-owned wireless devices in the corporate environment has become ubiquitous, and in turn, security risks have increased along with the need for increasing amounts of bandwidth.  It is important to invest in a strong and secure wireless network infrastructure that can handle high volumes of traffic and grow with your business.

The importance of your wireless network

  • The Internet of Things. Your wireless network needs to be able to handle numerous smart devices, from computers, phones, tablets and notebooks, to printers and conference rooms.
  • Simplification. Having a wireless network system increases agility by allowing for flexible access points and reduces the need for problematic cables.
  • Flexibility. A strong wireless network enables your organization to adapt to emerging technologies and service integrations.
  • Scalability. We can configure your wireless infrastructure to grow with your organization as bandwidth demand increases.

Wireless network consulting services

First, we will consult with you on your expectations and requirements. For instance, how many employees and devices are currently in use and what is the projected number in the future? Are there additional wireless technologies you are looking to bring in to run your business? Will the wireless network run VoIP? If so, what capabilities and systems are you looking to leverage?

Next, our experts will undertake a wireless survey, which will help identify optimum locations for access points for the most effective coverage and performance.

Finally, before we begin your wireless network installation, we will consult with you on any preferences you may have, if any for hardware, e.g. specific equipment models or manufacturers of components such as firewalls, switches or access points. This enables our team of professionals to take them into consideration when drawing up design and building the budget.

Wireless network support services

Once your equipment is installed, we run various installation and signal coverage tests to ensure that the wireless network meets or surpasses performance and throughput requirements. Based on these findings, we will make any needed adjustments to the configuration settings to facilitate optimal performance. With our managed services, will also continually monitor your Wi-Fi network to ensure that it remains at peak performance levels.

Tips for creating a disaster recovery plan

In order to maximize preparedness, a disaster recovery plan should be comprehensive and include some of the following tasks:

  • Assign specific responsibilities to each staff member to complete during a disaster.
  • Develop a list of priorities and dependencies describing what needs to be fixed first.
  • Determine an alternative location for operations during a disaster event.
  • Establish manual processes for use until the network is fully functional and restored.

Let’s discuss your new wireless network solution.

With our wireless network consulting and installation services, we’ll help you make the decisions for your business that will ensure it will thrive in a secure, optimized and scalable environment We’ll help you choose the right hardware and software, and handle the planning, implementation, and configuration of the optimal settings for your network. Our 24/7 wireless network monitoring support ensures you have a working network connection around the clock. Contact us today! 



I want to take this opportunity to thank IT Support RI for allowing Leo and JT to work with me on the NIST/CMMC project. They have done yeoman’s work and have been an invaluable asset to this project… not even mentioning the burden they have taken off of my shoulders. Yesterday’s 8-hour NIST Assessment audit was a good example of their professionalism, expertise, tireless efforts, and focus on “what’s best for the customer”. The auditor has mentioned to me, on a few occasions, how impressed he is with “my team” (which includes Leo and JT), how knowledgeable my team is regarding the new cybersecurity protocols and government flow down requirements, and how far ahead we are of our competition.

I hope the work done on this project provides an opportunity for IT Support RI to grow its own customer base, as they are becoming true experts in this growing cybersecurity space.

Liora K Stone

President, Precision Engineering Inc.

Start focusing on your business, not your IT problems.

Why Choose IT Support RI?

Dedicated IT Consultant

We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.

Rapid Response – 15 Minutes or Less

We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!

Local Team, Never Outsourced

Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.

All Inclusive Support

Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.