Emergency IT Support

Don’t waste any time!

Are You Experiencing an IT Emergency?

Are you scrambling to find a solution?

Has your server crashed? Is your entire network down? We understand the stress when your device stops working and unexpected critical failure occurs. In the event of an emergency, we can be onsite within 1-2 hours!

Get Emergency IT Support!

Call us at 401-566-4242

You can also submit the form below

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Common IT Emergencies

Server Failure

Your server is the heart of your network. When your server goes down, your business comes to a screeching halt. Your whole company could be crippled severely until the server is restored!

Blue Screen : (

Seeing the blue screen of death (or BSoD) is never a good thing. The BSoD means that there was a fatal error and Windows had stop completely. Typically, blue screens are caused by a hardware or driver failure.

Phishing Attacks

Phishing attacks attempt to collect log in credentials and credit cards numbers through fraudulent emails. One wrong click and an employee could unknowingly give a hacker the information they need to wreak havoc on your business.


Computers and servers are susceptible to the constant threat of viruses. A virus could corrupt or delete your data in your databases or on your hard drives.

Don’t Take Our Word For It…Take Theirs!

Testimonials From Current Clients

Nick Bernfeld happened to come into our office for an eye exam. While he was there he discovered we were having issues with our server. It had been down for almost two weeks causing us severe difficulties. Nick assured us he could have us back up and running within 48 hours and was genuinely concerned about the welfare of our office.

Nick and his team came in our office and true to his word we were quickly up and running. Then he reviewed our entire operation and formulated a plan for our needs. He prioritized them so we could systematically improve our entire system.  Now I don’t worry about proper backups, hardware or software issues, virus and malware protection or compliance with new government regulations. They are on top of it.

I was (and still am) impressed by the level of care IT Support RI provides.  How quickly they learn the software we have that is specific to eye care. They have become an essential partner to us and I would wholeheartedly recommend them to anyone who needs IT services.  We consistently experience an outstanding level of service and dedication from Nick and his entire team no matter how big or small the problem is. I could not recommend a better IT support company.

Jim Boccuzzi

Founder, O.D. and F.A.A.O., Killingly Eye Care, Danielson, CT

When I first called IT Support RI, I was in dire need of help. I use wireless tracking to keep tabs on my livestock here at the farm. I had a surge and when my network went down, everything stopped. Paul came to my rescue and setup a new wireless network with a better range that reaches from my office to the barn. He also put in battery backups on all my PCs and network equipment in case this happened again.

Since then, I have had my systems upgraded and expanded my farm. Paul’s team has been with me each step of the way. If there is anything “techy” that I need, I know who to call. They are so fast to fix my computers and extremely helpful with any questions I have. I have never had a service provider care so much about the health of my business. With all the new security threats out there, I know my network is in good hands.

Elizabeth Dulude

Office Administrator, Wright's Dairy Farm, North Smithfield, RI

I called IT Support RI back in 2012 when my server crashed and my business was dead in the water. I had a tech guy I used to call but he was only one man and was not able to keep up with my IT needs. He built my server but when it crashed, he was unable to get it working again. When I called IT Support RI and told them my situation, they sent a tech out immediately. They came out and were able to get my server up and running without losing any data. However, parts were failing and they let me know that it was not built to handle what my business truly needed.

Paul and his team custom built a server for my business and expedited the install date. This gave me the peace of mind I needed because I did not want to continue running OfficeMate and the rest of my business off of a failing piece of equipment. After the new server was installed, they verified my software was working and everything was good to go. Since then, I have continued to use IT Support RI for my computer maintenance and repairs. The entire team is always so helpful and attentive to my needs.

Hope Marandola

Owner and O.D., Plainfield Vision Care Center

Wanted to just thank everyone that just saved my computer! I could not believe you guys were able to get me back to normal in time for my closing. This is why I will never go with anyone else! The level of dedication you gave me when I was under the gun was AMAZING! You guys always go above and beyond my expectations. I know I can always count on you for my home or office issues. For over 10 years you guys have been my go-to tech support. Keep up the incredible work and I love everyone’s upbeat attitude. Thanks for keeping me out of trouble!

Scott McGee

Partner, The Sterns/McGee Team: RE/MAX Properties

Is your business experiencing an IT emergency?