Computer Network Support | Providence, RI

Proudly serving Providence since 2002

is your trusted local computer network support and services company in the Providence, RI area. Our experts will work with your organization to ensure that your computer network is secure, stable, and reliable for your employees and day to day operations.

 

Why IT Support RI?

Dedicated IT Consultant

We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.

Onsites Included

Onsite service calls are included with our service plan. With us, you won’t pay extra when a technician is dispatched to your location for a service call.

Never Outsourced

We support our economy and only employ and dispatch local technicians.

All Inclusive Support

Our service plans include remote and onsite support during business hours. This helps you to budget your IT expenses easily.

Looking for more info?

Call us at 401-566-4242

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IT Support you can trust.

In today’s data-driven world, being connected to an internal network or the Internet has never been more important to day-to-day business operations. A reliable Internet connection is critical for internal and external communication, especially now when more and more organizations are moving toward having employees work from home. Businesses need to keep up with the demand of fast, secure, and reliable network connections to maintain optimal productivity.

Connecting devices like computers, mobile devices, printers, and other peripherals are just part of the mission, maintaining a network to its peak performance is another challenge altogether. Network reliability is the foundation of keeping your team’s productivity and efficiency high. Downtime is a costly and disruptive business obstacle that can easily be prevented by proper computer network support.

Computer network expertise you can rely on.

Since 2002, we’ve been the trusted computer network company for many businesses in a variety of verticals. Our computer network engineering team has the expertise to ensure that your network connection runs smoothly 24×7. We use industry-standard technologies to configure, implement rules, and troubleshoot your network infrastructure remotely. Our team can give you a report of your network activities including downtime, network usage, upgrades and more.

Our strategic partnerships with some of the world-leading suppliers of network peripherals allows us to sell, install, and support businesses of all sizes. This also expands our horizon to deliver computer network services to different industries such as business process, financial, and healthcare institutions. An IT Support RI plan is a scalable, full-service, computer network support plan that proactively manages your business’ evolving needs. All of your computer network needs are covered.

Our computer network services include:

  • Real-time 24x7x365 monitoring
  • Reliability and performance management
  • Proactive software/ firmware maintenance
  • Security and patch management
  • Troubleshooting, resolution tracking and documentation
  • User and group management
  • Executive Summary and Status reports

IT Support RI has superior computer network support plans that are designed to make the entire network management of your IT hassle-free.

Please contact us today for a free in-depth technology assessment and proposal to get started.

We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.

I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with

Katje Afonseca

Katje Afonseca, Big Brothers Big Sisters of Rhode Island

Start focusing on your business, not your IT problems.

Why Choose Us For Your

Computer Network Support Needs?

Dedicated IT Consultant

We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.

Rapid Response - 15 Minutes or Less

We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!

Local Team, Never Outsourced

Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.

All Inclusive Support

Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.