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Leadership Is Lacking

James O’Toole, a professor and leadership expert once said, “95% of American managers today say the right thing … 5% actually do it.” On every front, poor leadership is destroying companies. Unnecessary turnover of employees and disengaged employees,...

Expect, Inspect, Correct

There are so many ways to say we made a mistake: botched, bungled, flubbed, mishandled, bumbled, misjudged, mucked up, fouled up, messed up, slipped up, goofed up and screwed up. In simple terms, an error has been made. As a leader, before you get upset at someone for...

Should You Let Your Browser Store Your Passwords?

Each website you visit should have its own, unique password. The average person has at least 10 online accounts—that means you could have 10 or more different login credentials! With all the passwords we must remember, any shortcut or way to simplify the log in...

Rewards Don’t Motivate Employees

It’s old school thinking—if you want your employees to be more motivated, put a carrot in front of them. The logic goes like this: “I have a reward for you. But you can’t have this great gift until you do X, Y, and Z. Only once you achieve the results I expect,...