Crushing Bugs and Taking Domains


North Smithfield, Rhode Island, February 12, 2024 — IT Support RI,  announced today that CRN®, a brand of The Channel Company, has named IT Support RI to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2024.

The MSP 500 list compiled by CRN serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. MSPs play a crucial role in supporting businesses by offering managed services that enhance efficiency, simplify IT solutions, and optimize return on investment.

The annual MSP 500 list is divided into three sections: 

MSP Pioneer 250:

Recognizing companies with business models weighted toward managed services and largely focused on the SMB market.

MSP Elite 150:

Recognizing large, data center-focused MSPs with a strong mix of on- and off-premises services.

Managed Security 100:

Recognizing MSPs focused primarily on off-premises and cloud-based security services.

The MSP 500 list aims to showcase and celebrate MSPs that are driving growth and innovation in the industry. These service providers not only enable businesses to harness complex technologies but also contribute to maintaining a strong focus on core business goals without stretching financial resources. By categorizing MSPs based on their business models and areas of expertise, the list helps end-users find the right partners to meet their specific needs and challenges in the rapidly evolving technology landscape.

IT Support RI proudly earned its nomination in the Pioneer 250 category, a testament to our unwavering commitment to delivering top-notch and cost-effective IT strategies. We specialize in supporting the rapid growth of small and medium-sized businesses (SMBs) by providing high-quality IT infrastructure solutions. Our dedication to excellence allows us to cater to a wide range of needs, from complex compliance work to the seamless setup of workstations for employees.

With a mission to make superior IT services accessible, we have successfully assisted over 150 businesses throughout New England. Drawing on more than two decades of industry experience, we have become a trusted partner for organizations facing diverse challenges. Whether tackling intricate compliance requirements or addressing routine tasks like workstation setups, IT Support RI ensures comprehensive support.

Our extensive track record in the industry attests to our proficiency, with over 20 years of successfully resolving every conceivable IT-related issue. Rest assured, when you choose IT Support RI, you’re partnering with a seasoned team equipped to handle any challenge with expertise and efficiency.

Jennifer Follett, VP of US Content and executive Editor CRN, The Channel Company, emphasized the significance of managed services for businesses at various scales, stating,

“Managed services provide a route for businesses of all sizes to maintain efficiency and adaptability throughout their growth journey. The solution providers featured in our 2024 MSP 500 list are introducing cutting-edge managed services portfolios to the market, enabling their clients to achieve success by optimizing their IT budgets. This allows businesses to allocate resources strategically, concentrating on mission-critical tasks that drive future success.”

In response to our nomination, Leo Cote, COO of IT Support RI had this to say,

We are truly grateful to be recognized with this prestigious award from CRN and The Channel Company. At IT Support RI, we take immense pride in nurturing strong one-on-one client relationships, and today’s honor is a testament to the dedication we pour into every interaction. In a business landscape where some may perceive a seamless and advanced IT environment as financially out of reach, we are committed to dispelling this notion. Our mission is to demonstrate that an efficient IT infrastructure is not only essential for modern-day success but also affordable, especially when employing the right strategies to prioritize your business’s technological needs. At IT Support RI, we are dedicated to simplifying and enhancing technology for you and your teams, allowing you to focus on what’s important, the core of your business operations. We owe another big “Thank You” to CRN and The Channel Company for this recognition, we hope we’ll make it again next year!

The MSP 500 list will be featured in the February 2024 issue of CRN and online at

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

Follow The Channel Company: Twitter, LinkedIn, and Facebook.

© 2024 The Channel Company LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

The Channel Company Contact:
Kristin DaSilva
The Channel Company

Schedule a FREE 30-Minute Call!

Start With One Simple Phone Call Today And Learn How An Outsourced MSP Can Benefit You!