When it comes to insurance options, the team at Lezaola Thompson Insurance wants to help you find the best choice for you and your family. With their combined 25 insurance companies, they aim to offer their customers great rates while treating them like people, not like a policy. The Lezaola Thompson Insurance team makes it their goal to help you understand your insurance coverage and options, which is why they’re our Expert of the Month!
With over 26 years of experience in insurance, owner Ken Thompson jokes, “I don’t know anything other than insurance. It’s kind of weird because insurance isn’t thought of as being flashy or ‘cool’, but I love it!” Ken got into the insurance world straight out of college after attending a career fair. While at the fair, he spoke with a man who gave him a quick introduction to insurance. After that conversation, and having a great mentor, Ken was hooked!
After being in the industry for 12 years, Ken began buying smaller agencies. While these purchases accelerated his company’s growth, purchasing agencies helped to save smaller family-operated offices. Ken explained that because younger generations don’t want to take over the family business, he purchases the agency and tries to preserve the original name. He understands that the agency name is very important, not only to the business owners but also to the local community. For example, Lezaola Insurance has been around since 1967. It was such a well-known agency in the area, Ken knew he couldn’t change the name.
At Lezaola Thompson Insurance, they offer a wide range of policies for personal and business insurance for any of the following lines in MA or RI:
- Fine Arts
- Personal Umbrella
- Valuable Items Floater
- Boiler & Machinery
- Fidelity & Crime
- Flood Insurance
- General Liability
- Professional Liability
- Excess Liability
- Inland Marine
- Business Income
- Surety bonds
- Umbrella Liability
- Workers’ Compensation
Additionally, they can offer several policies for a variety of recreational vehicles. As Ken states, “whether it’s business insurance, life insurance, or anything that can be insured, we have the ability to do it, especially with how much we’ve grown!”
Ken knows that his team can find the best coverage, work with customers to help them understand their policies, and give the best customer service possible! With over 19 employees, Ken believes that “there’s a perfect balance of knowledge, experience, and motivation to get the job done.” There are people with as few as two years of experience, to people who have more the 25 years of experience.
Ken started working with us shortly after he purchased Soucy Insurance in Woonsocket. “Before I purchased Soucy, I already had an IT firm, but they focused more on band-aid fixes.” Ken continues, “while the cost was more than my previous IT company, I realized that IT Support RI had the capacity to take us on and help us grow. I’ve worked with several different IT firms over the years, but the 3 reasons they stand out compared to other companies is their honesty, quickness, and reliability.”
The team at Lezaola Thompson proudly serves customers in both Rhode Island and Massachusetts, and speaks English, Spanish and Portuguese. To learn more about the wide array of personal and business policies Lezaola Thompson Insurance has to offer, give them a call at 401-434-7203 or visit lezaolathompson.com/. With plans to expand and rebrand in the coming year, expect to hear more about Ken and the team!